You won't be held responsible for unauthorized charges. Your Yepzy Visa Debit Card is protected if your card is lost, stolen or fraudulently used, online or offline.
If you experience unauthorized transactions, follow the next steps immediately:
Step 1: Close your card! Click here for steps on How do I close my Yepzy Debit Card?
Step 2: Call the number on the back of your card (866) 349-3799 and report it directly to VISA.
Step 3: Request a new card directly from the App, from the (My Cards) icon, scroll down and below the virtual card, select the blue button "Request New Card". Your new card will arrive within 5 to 7 business days.